Wortha Farm Terms and Conditions

Please take time to read our terms and conditions. If you have any questions please contact me directly and I will be only too happy to help.

Bookings

All bookings are made on a first come first serve basis.

Deposit, Cancellation and Insurance

A contract is made between Wortha Farm and you once we have received your deposit within 7 days of your reservation. The deposit is equal to the first nights stay. For your security we prefer this to be paid by phone, using either PayPal or by BACS transfer for those with a British bank account only. From that time any deposit you have paid is non- refundable.

If you need to cancel please contact us immediately. For cancellations made up to 21 days before your date of arrival, the deposit will be retained but can be used against a future booking taken within 12 months of the cancellation. For cancellations made after this time, or by failing to take up the booking without cancelling, you will be liable for the total amount. For this reason we strongly recommend that you take out travel insurance, for any unforeseen cancellation, which is inexpensive and can be obtained from any good broker such as www.guestfirst.co.uk

Check in (Mon or Fri)

Your accommodation is available from 4.00 pm on the day of arrival. We would appreciate it if you could phone or email a couple of days before your stay to give us some idea of your arrival time so that there is someone to welcome you, once here you will be given a key so you can come and go as you please.

Check out (Mon or Fri)

We ask that you please vacate your room by 10.00 am unless prior arrangements have been made.

Damages and Breakages

Please take care during your stay at Wortha Farm. You are responsible and liable for any breakages or damages which you cause to the accommodation or its contents. Please report as soon as they occur especially if you accidentally spill something – it’s much easier to clean if we know what it is and act quickly. there is not usually a charge for breakages, but reserve the right to charge for repair or making good if the damage is significant.

Data

Some of the data gathered during the course of this booking may be held on computer. We would like to hold this data after your visit to be able to inform you of future offers. If you would prefer us not to hold this information please let us know. Please refer to the Privacy Policy for further details.

Liability

We do not accept liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves.

Non-Availability

We would only cancel your booking if your accommodation was unavailable for reasons beyond our control e.g. fire, flood etc. We would attempt to find you alternative accommodation, however if this is not possible, or unacceptable to you, then we would refund all monies paid by you. Our liability will not extend beyond this refund.
In addition, whilst we will do our best to accommodate individual requests, we cannot always promise to reserve the preferred choice of room.

Prices

The prices for all properties are on a self catering basis. All extras such as BBQ’s are an additional charge. Our preferred method of payment is cash. We reserve the right to change our prices at any time, This does not affect bookings already made.

Dogs

Dogs are only allowed in Lower Brentor View and the Main House, one dog is free of charge, one additional dog is also allowed at a charge of £10 per night. Dogs are not allowed on beds or furniture. Dogs must not be left unattended in the property. Please be aware that Wortha Farm is a working farm and sheep are always in the fields, so dogs must be kept under control at all times. If your dog/dogs are found to be sheep worrying, we reserve the right to immediately cancel your stay without refund. Please bring dog basket, cage or blankets for your dog’s.

Children

Must be supervised at all times, their safety is your responsibility.

Smoking

All of the properties at Wortha Farm (including both Wheels in the Wilderness) are non smoking establishment. Smoking is permitted outside, providing cigarette butts are disposed of responsibly.